PROGRAM OVERVIEW The program consists of several types of activities: classroom lecture and discussion, video programs, workbook information, quiz questions, and a practice course. The instructor is responsible for leadingthe group discussions, reviewing exercises, and supervising the operation of the trucks in the practice course.This course has been designed primarily to ensure that drivers continue to follow safe operating procedures.The program is held at the place of business, with a recommended class size of less than 10 trainees so the number of participants allows for discussion and hands-on operation of the trucks.
·Introduction to the group, and the trainees to each other.
·Establish a non-threatening atmosphere - Let trainees know they are here to learn, not to be judged or evaluated.
·Demonstrate personal commitment and that of our company, to the Operator Training program.
·Relay the general objectives of the program and how thecourse will be administered.
·Establish an atmosphere conductive to learning; motivate trainees to actively involve them in the training process.
·Demonstrate lift truck operator professionalism.
·Provide an overview of the lift truck operator's job.
·Emphasize the importance of alertness, concentration, and caution on the job.
·Provide an overview of the lift truck operator's job.
GOALS FOR VIDEO IN LIFT TRUCK BASICS
·Introduce trainees to the basics of lift truck operation and safety.
·Introduce trainees to the three general classifications of lift trucks: Counterbalance, Narrow Aisle, and Motorized Hand Trucks.
·Provide a basic foundation of general information to prepare trainees for more specialized information to follow.
·The video is design to address the following information for the trainees to learn:
·Three basic lift truck families
·Basic lift truck components
·Daily operator inspection
·Lifting & lowering loads
·Traveling with and without loads
·Basic lift truck applications
After the video course is presented, the following questions are discussed:
·Who can explain the numbers on a capacity plate?(truck capacity, load center, etc)
·What is the see-saw principle, and what does it tell you about lifting loads?(weight of the load versus the counterweight, weight increases as it moves further out theforks, etc.)
·Why should you perform and document your daily checks? (to identify mechanical problems and fulfill OSHA requirements.)
·Name things you should check before lifting a load.(truck capacity, load weight, load center, etc.)
·Name things you must do before you get off a lift truck. (set directional control, apply parking brake, lower forks, take keys, etc.)
·Let's say you're in an aisle and you want to turn left, on which side of the aisle should you position the truck? (the left side)
·Describe the difference between pneumatic and cushion tires. (pneumatic tires are usually filled with air, cushion tires are solid rubber)
·Safely refuel Internal Combustion and electric units following the OSHA guidelines.
Before the trainees take the 30 questions test, the instructor will perform a hands on practice with the forklifts to talk about, explain, clarify, and discuss all of the things the class has seen in the video along with the explanations of basic concepts of material handling first hand.This gives them a way to actually see how all of this knowledge applies directly to the operation of a forklift.This is when the instructor employs 27 years of experience in the Material Handling business teach the class the nuts and bolts of forklift, no matter the brand.This usually becomes a great communication tools since they always have many questions which need clarifying. The instructor then explains all of the forklift components and what they are used for, then summarizes the key points of the course and how they apply to the forklift drivers. A PROFESSIONAL OPERATOR WILL:
·Maintain a professional attitude.
·Follow safety guidelines.
·Know the job.
·Know the work area.
·Know the truck.
·Review common lift truck related accidents.
WRITTEN TEST TIME The Instructor makes it a point to explain carefully that the operators have to concentrate when they take the test because it was purposely written to see if the participants have been paying attention.The first question is usually explained and answered, addressing all of the misunderstanding they may have. After taken the required 30 questions test, the entire class reviews the test with the instructor who discusses all of the wrong answers as well as clarifies all of the mistakes and why they happened. PRACTICE COURSE GOALS
·Demonstrate safe operating procedures.
·Provide trainees with hands-on experience to reinforce classroom training.
·Familiarize trainees with the operation of your facility?s specific makes and models of trucks.
·Observe trainees performance.Provide help, where appropriate.
·Create an operator evaluation for each trainee.
CONDUCT TRAINING EXERCISE
·Operator's daily checks.Go over capacity plate information in detail.
Recharging/refueling.If your operators are responsible for recharging the battery on electric trucks or refueling I.C.E. trucks, cover the proper procedures.
·Emphasize the safety rules strongly.
·Special procedures.For example, spreading forks safely (always push forks away from your body), using attachments, and so forth.
·Close down.Show the steps to perform at the end of a shift.Point out that whenever drivers leave their truck unattended, they should lower the forks, put the mast in a vertical position, shift into neutral, set the parking brake, and take the keys with them.